Privacy Policy – Aura Dental Clinic & Implant Centre
At Aura Dental Clinic & Implant Centre, we prioritize the privacy and security of our patients’ personal information. This Privacy Policy explains how we collect, use, and safeguard the information we receive through our website and other digital channels.
We are dedicated to complying with all relevant privacy laws and regulations in India and internationally, including but not limited to:
- The Indian Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
- The General Data Protection Regulation (GDPR)
- Other applicable privacy laws for Indian and international patients, including children and vulnerable individuals
By using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree, we request you refrain from using our website.
Collection and Use of Personal Information
We collect personal information through various interactions, such as when patients visit our website, book appointments, or fill out forms. This information may include:
- Personal details: Name, address, email, phone number, date of birth
- Health-related data: Medical history, treatment records
- Insurance information
How We Use Collected Information:
- To deliver dental care services, including diagnosis, treatment, and follow-up care.
- To communicate with patients, such as appointment reminders, responses to inquiries, and updates about our services.
- To process payments, including verifying insurance coverage and billing.
- To comply with legal obligations, including maintaining patient records and fulfilling reporting requirements.
Sharing of Personal Information
We do not sell, rent, or trade your personal information for marketing purposes. However, we may share your data under the following circumstances:
- Service Providers: Third parties assisting with billing, IT support, marketing, or insurance processing.
- Legal and Health Authorities: Government or regulatory bodies, as required by law or public health mandates.
- Professional Advisors: Legal, financial, or other professional consultants.
- Healthcare Providers: Other medical professionals involved in your care (e.g., specialists or referring dentists).
Protection of Personal Information
We employ robust measures to secure your personal information against unauthorized access, use, or disclosure. Access is limited to authorized personnel who require the information to perform their duties. Additionally, our service providers are obligated to implement strict security protocols. However, no security system is foolproof, and we cannot guarantee complete protection against breaches.
Retention of Personal Information
Your personal information is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once no longer needed, we securely delete or anonymize the data.
Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our website and analyze usage patterns. This data helps us improve our services. Third-party providers may assist in this analysis, collecting data through cookies and similar tools.
International Data Transfers
If you are located outside India, your personal information may be transferred to and processed in India. By providing your information, you consent to such transfers.
Children’s Privacy
We do not knowingly collect information from children under 16 without the consent of a parent or guardian. If we discover such data has been collected without proper consent, we will delete it promptly.
Privacy for Vulnerable Patients
We are committed to safeguarding the privacy of vulnerable patients, including the elderly, individuals with disabilities, and those with mental health conditions. When necessary, we may require additional consent or input from legal guardians or caregivers.
Updates to This Policy
This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Updates will be posted on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle personal information, please reach out to us at theauradent@gmail.com.